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Welcome to Igloo Customer Care

Access the knowledge, tools, and support you need to deliver the benefits your users expect, the results you want, and the success you strive for. We’re here to help you evolve your digital workplace to continuously engage your employees and help your organization meet any new challenges.  

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Community & Product News

Learn about the latest topics and resources to help you navigate your digital transformation.

Community & Product News

January 27, 2026

How Social Should Your Intranet Be?

Brad Rooke

Intranets should balance being informative and interactive, fostering engagement without distraction.

Effective digital workplace communication should be intentional, relevant, and respectful of employee attention to foster engagement and trust.

Celebrate everyday employee wins in digital workplaces to boost connection, culture, and motivation.

The post-holiday reset isn’t about more content — it’s about the right content, in the right place.

Digital Workplace Managers can use December's reflective pace to plan a realistic and centered strategy for the new year.

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Community Events & Key Dates

Stay up to date on webinars, product release dates and other important dates in the Igloo Community

Community Events & Key Dates

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Product Release Dates

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Open Office Hours

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CS Office Hours

The Igloo Customer Success team's Office Hours sessions are live! We're available to address questions, or you can join a group discussion with your peers. Sign up for an upcoming event on our calendar here.

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API Reference: /developers/api_reference

Knowledge Base: /support/knowledgebase

Product Roadmaps: /support/product_zone/roadmaps

Release Calendar: /support/product_zone/target_release_calendar

Product News: https://customercare.igloosoftware.com/community/news_center/productnews

Best Practices: /playbook/bp_center

My Personal Dashboard: /community.dashboard/community_dashboard

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